Patients

Welcome

Radiology Group is dedicated to ensuring that your medical imaging needs are met with an exceptional level of quality and care.

Our state-of-the-art equipment and highly experienced staff are here to ensure your test is performed to the highest possible standard every time. It is important to us that you feel as comfortable as possible throughout the process so we are always happy to answer any questions you have about your test(s), before of after your appointment.

We understand that, for many patients, having a test or procedure can be stressful. We have provided some information below which we hope will address most of your questions about your forthcoming test(s).

If you have any concerns or would like any more information about your test(s), our friendly staff are always willing to help so please contact us today.

Patient Information

All of our services require a referral from your GP or specialist. This referral form can be downloaded from the ‘Referrers’ section of our website, or alternatively contact us for more information.

Useful information before you visit us

On arrival at our practice, you will be asked to complete a Patient Information Form to help us record your details more efficiently. To save time you can fill this out before arriving.

If your examination relates to a Workers Compensation Claim or Third Party Insurance Claim, your doctor will be asked to complete a Workers Compensation / Third Party Claim Information Form. If you know which form you need you can fill this out before arriving to save time.

Preparing for your Appointment

Most examinations and procedures require some basic preparation from you before you arrive. Please read the relevant information prior to your appointment.

If you require more detailed information about a particular service, please see the relevant page under the ‘Services’ section on this website.

Head, Spine, Bones and Joints:
No preparation required.

Abdomen and Pelvis (including Rectum):
Fast 4 hours and rectal cleansing either prior to or an hour before your examination.

Please note: It is important to bring any previous films with you for comparison.

Spine, Bones and Joints:
No preparation required.

Head and Chest:
Fast 4 hours.

Abdomen and Pelvis:
Fast 4 hours. One hour before your examination time drink 1 litre of water/oral contrast over 30 minutes.

CT Angiography:
Fast 4 hours.

CT Enteroclysis:
Fast 12 hours, but drink water as required for thirst. After you arrive you will be given a mannitol (sugar) drink which will fill your stomach and small bowel. The scan is done when this has reached the large bowel, usually 30–60 minutes after drinking.

Please note: It is important to bring any previous films with you for comparison.

No specific preparation is necessary for this test. Loose comfortable clothing is suggested, avoiding zippers, buckles and metal buttons if possible. We suggest not taking calcium tablets 24 hours prior to the Bone Densitometry examination.

Usually, all that is required for preparation for a Dental OPG/Cephalogram is the removal of jewellery from and around the area to be examined.

Please note: It is important to bring any previous films with you for comparison.

Usually, all that is required for preparation for an X-Ray is the removal of jewellery and some clothing from the area to be examined. You may be required to wear a gown during the examination.

Please note: It is important to bring any previous films with you for comparison.

Don’t use deodorants or talcum powder on the day of the examination. Please remove deodorants and talcum powder from previous days as well.

Please note: It is important to bring any previous films with you for comparison.

As there are a number of specialist Ultrasound procedures, it is important to understand the preparation required for each. Please see detailed instructions for your examination preparation on our Ultrasound Services page.

Please note: Failing to adequately prepare for your examination can affect the quality of the scan and the time taken to perform the test.

It is important to bring any previous films with you for comparison.

 

Nil.

Please note: It is important to bring any previous films with you for comparison.

Nil.

Please note: It is important to bring any previous films with you for comparison.

What to Bring

Please make sure you read the information below and have everything with you when you arrive for your appointment.

  1. Your doctor’s referral (we welcome all referrals)
  2. Please bring your previous films with you for comparison on the day of the examination
  3. Your Medicare and/or Veterans’ Affairs Card

If your examination relates to a Workers Compensation Claim or Third Party Insurance Claim, please bring the following information with you:

  1. Date of injury
  2. Workers Compensation Claim: Employer’s Name / Address and Contact Name / Telephone Number at your workplace
  3. Insurance Company Details: Name and Address of Insurance Company
  4. Claim Number
  5. Claims Manager & his/her Contact Number

FAQs

Appointment(s) needed
MRI, Ultrasound, CT Scan, Dexa, OPG, Mammography, Procedures.

No appointment(s) needed
General X-Ray. Contact one of our Practices directly for more information.

Some examinations require specific preparations before your appointment, such as fasting. Our staff will explain this at the time of your booking.

You may also refer to ‘Preparing for an appointment’ section on this page.

All Medicare eligible examinations will be BULK BILLED. For further information, please speak with one of our friendly staff members.

Your films will be ready shortly after your examination is completed. These films will then be studied and reported by our specialist(s). We can advise you of the wait time for your results at the conclusion of the examination should you wish to wait for your results. The report can also be sent to your GP or specialist by fax, email or in urgent circumstances our specialist will speak with your doctor by telephone.

If you are unsure of anything, speak with one of our friendly staff members.

Our Locations

Radiology Group offers leading professional medical imaging services over four key Western Sydney locations. For patients outside this area, we also offer services through our trusted partner practice in Chatswood to make it easier for our patients to access quality treatment. Contact us today to make an appointment or to find out more.